How to choose the best language service provider for your business
Choosing the right language service provider is a strategic business decision, particularly in a multilingual country like Switzerland and in an increasingly global market. Professional translation is essential, as it has a direct impact on regulatory compliance, brand reputation, data protection, and sustainable growth.
This guide explores what you should look for in a professional language service provider, and how SwissGlobal meets those requirements.
1. The importance of industry expertise in translations
A professional language service partner must do more than translate words accurately. They must understand the context, terminology, and regulatory realities of your industry.
SwissGlobal works across industries where precision is critical, including but not limited to:
| Banking and finance | Legal services |
| * Corporate and sustainability reporting (Corporate reports, annual reports, sustainability and reference documents) * Investor and shareholder communications (Investor reports, shareholder materials, ad hoc announcements) * Financial products and fund documentation (PRIIPs and UCITS information sheets, fund prospectuses and reports, securities prospectuses) * Legal, audit and governance documentation (Contracts, audit reports, meeting minutes, procedures) * Marketing and sales materials (Brochures, sales presentations, marketing texts, RFQs) * Digital, web and software content (Websites, mobile apps, software content, social media) | * Intellectual property and licensing (Patents, IP documents, copyrights, licences) * Contracts and corporate agreements (Contracts, resolutions, agreements, GTC/GCI) * Court and dispute documentation (Court orders, rulings, legal disputes, witness statements, claims) * Personal status and official records (Certificates, criminal records, registry extracts, deposits) * Data protection and compliance declarations (Data protection provisions, declarations of completeness, written objections) * Notarial, estate and procedural documents (Trusts, wills, conciliation applications, duplicates and replicas) |
| Pharma and healthcare | Public sector |
| * Product and patient information (Package inserts, SmPCs, PILs) * Safety and risk documentation (MSDS, adverse event reports) * Clinical trial protocols and documentation (Protocols, protocol synopses, trial-related documents) * Regulatory submissions (Common Technical Documents – CTD) * Consent and ethics documentation (Informed consent forms, HIPAA consent, ethical correspondence) * Patient-reported and study data (Patient diaries, event logs, COA/PRO questionnaires) | * Legislation and regulatory texts (Laws, ordinances, directives, regulations, amendments) * Public administration and official records (Certificates, registry extracts, civil status documents, official forms) * Policy, strategy and programme documents (Public policies, strategies, action plans, white papers) * Public procurement and tenders (Calls for tender, procurement documents, contracts, award decisions) * Reports and institutional publications (Annual reports, evaluations, statistics, parliamentary or municipal reports) |
| Commodities and energy industry | Luxury goods and lifestyle brands |
| * Contracts and commercial agreements (Supply, offtake, trading, joint venture agreements) * Technical and operational documentation (Specifications, manuals, operating procedures, engineering documents) * Safety, environmental and compliance documentation (HSE policies, environmental reports, permits, regulatory filings) * Trading, logistics and shipping documents (Bills of lading, certificates of origin, transport and customs documents) * Reporting, market and stakeholder communications (Production reports, market analyses, investor and stakeholder materials) | * Brand, marketing and editorial content (Campaign copy, brochures, lookbooks, press releases) * Product and consumer information (Product descriptions, labels, packaging content, care instructions) * Digital and e-commerce content (Websites, online stores, mobile apps, social media) * Retail, training and internal communications (Sales manuals, training materials, internal brand guidelines) * Legal, compliance and sustainability documentation (Trademarks, contracts, compliance texts, sustainability and sourcing reports) |
2. Certified translation quality
A reputable language service provider is expected to demonstrate its quality management processes, rather than merely making assurances.
SwissGlobal operates according to multiple internationally recognised ISO standards:
| Standard | Purpose |
| ISO 17100 | Quality translation services |
| ISO 9001 | Quality management systems |
| ISO 18587 | Post-editing of machine translation output |
| ISO 27001 | Data security |
These certifications reflect structured workflows, qualified linguists, revision by a second professional, and continual process improvement.
For businesses, these certifications translate into accountability, auditability, and consistent outcomes.
3. Data security and confidentiality in translation
Many businesses underestimate how sensitive translation data can be, such as contracts, financial figures, internal strategies, and unpublished research.
SwissGlobal processes all client data on encrypted Swiss servers operated by an ISO 27001‑certified Swiss IT partner. This process means:
- Data sovereignty within Switzerland
- Strong access controls and encryption
- Strict confidentiality procedures for linguists and staff
For legal, financial, pharma, and other business-related clients, this level of security isn’t a preference; it’s a necessity.
4. Modern language service providers deliver more than translation
Business communication is rarely limited to static documents. A professional language service provider should be able to deliver multilingual content across platforms, formats, and workflows.
SwissGlobal provides a wide range of language services, including:
- Specialist translation and revision
- Machine translation with post‑editing
- Website translation (including API integrations)
- Translation memory and terminology management
- Custom Deepl glossary creation
- Desktop publishing (DTP)
- Copywriting and transcreation
- Transcription and subtitling
- A secure customer portal for quotes, orders, and project tracking
Having one partner for all language-related needs reduces complexity and keeps messaging consistent across markets.
5. Being prepared for B2B and enterprise needs
Not all language service providers are built for long-term business relationships. Enterprises and growing companies need partners who can scale with them.
SwissGlobal is a B2B and enterprise-grade language service provider, offering:
- Long-term language asset management
- Dedicated project management
- Repeatable processes for recurring content
- Support for complex, multi-language projects
The above makes SwissGlobal particularly suitable for organisations with ongoing multilingual communication needs, rather than one-off translations.
6. A good language service provider combines AI and human expertise
AI has changed the translation landscape, but quality, nuance, and accountability remain human responsibilities.
SwissGlobal integrates AI and machine translation where appropriate, and its always paired with human post-editing and quality control under ISO 18587. This combination allows businesses to balance speed, cost, and quality without compromising meaning or compliance.
Click here for eight in-depth reasons why you need a human editor for AI-generated content.
Reasons why SwissGlobal is trusted for business translation
Choosing a language service provider for your business is ultimately about trust. SwissGlobal combines:
- Industry-specific expertise
- Certified quality and transparent processes
- Swiss-hosted, secure infrastructure
- A broad, future-ready service portfolio
- A clear B2B and enterprise focus
For businesses operating across languages, markets, and regulatory environments, SwissGlobal offers more than translation; we offer a stable, secure language partnership.
Contact us today if your business needs a trusted language service provider.
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