Translation agency in Switzerland with ISO 17100 quality standards

Nowadays, finding the right translation agency in Switzerland among numerous options can be challenging. But one thing is clear: customers want professional translations and are therefore looking for a reputable company. Quality standards such as ISO show how professional a translation agency is.

What is ISO 17100?

The ISO 17100 international quality standard is probably the best known in the translation industry. It specifies the minimum qualifications for specialist staff and evaluates them against objective criteria. It also requires the use of resources that guarantee professional translation services. What does this mean for customers?

They can rely on important quality features. For example, qualified specialist staff must meet one of the following three criteria:

• 5 years of full-time professional experience in the field of translation
• A completed degree in the field of translation
• A completed degree in another field plus 2 years of professional experience in the field of translation

Other requirements include:

• High-quality translations that are checked by another specialist (four-eyes principle)
• Translators are specialised in their field.
• Professional quality and project management.
• Standardised processes and quality characteristics.
• Customer information is treated securely and confidentially.
• The work process is standardised and documented.
• Further training of the employees involved is recorded.
• Competence and development of project management.

How did SwissGlobal obtain this certification?

ISO 17100 certification confirms that we meet the requirements of this international standard for translation services. During the certification process, we demonstrated that our translations are carried out in a multi-stage process. This enables us to guarantee extremely high-quality and professional customer service and to deliver our services in a particularly timely manner.

SwissGlobal: your translation agency in Switzerland

Are you still unsure which translation agency in Switzerland is the best partner for you? Then request a non-binding quote from SwissGlobal today. We look forward to hearing from you!

You can find more on this topic in the following blog post: What to look for when choosing a translation agency in Switzerland.