How SwissGlobal applies quality assurance to translation

Quality isn’t just a buzzword ─ it’s the foundation of everything we do. We combine traditional values with innovative solutions to provide top-tier translation services that meet the highest standards. Our meticulous quality assurance (QA) process ensures accuracy, consistency, and efficiency in every translation project, giving you complete confidence in the end product.

The role of technology in quality assurance

We use state-of-the-art translation technology to maintain the highest levels of quality. Computer-assisted translation (CAT) tools, QA checkers, and translation memories help improve efficiency, ensure consistency, and uphold long-term quality standards. These tools not only streamline the translation process but also safeguard linguistic precision and coherence across all projects.

QA Checker: precision at every step

One key component of our quality assurance process is the QA Checker, a tool designed to perform automated quality checks. This tool analyses translations against customisable parameters, allowing us to detect and correct errors quickly and effectively.

The QA Checker verifies:

• Segment consistency: Ensuring identical sentences are translated the same way throughout the document.
• Length discrepancies: Identifying major differences between source and target text lengths, which may indicate missing or excessive content.
• Formatting and punctuation: Detecting issues such as double spaces, inconsistent punctuation, and improper formatting.
• Terminology compliance: Flagging words or phrases that should be avoided based on client-specific guidelines.

Translation memory: consistency and cost savings

We also employ translation memory (TM) technology, which stores previously translated segments for reuse in future projects. Using a TM guarantees consistency across translations, improves efficiency, and reduces costs. TM allows us to maintain uniform terminology across different documents and accelerate the translation process without compromising on quality.

Machine translation: supporting human expertise

While we embrace innovative solutions, we recognise that technology alone isn’t enough. Machine translation (MT) can be a valuable tool, particularly for handling large volumes of text efficiently.

However, our approach always involves human expertise ─ our professional linguists carefully review and refine machine-generated translations to instil natural fluency, contextual accuracy, and cultural relevance.

The human touch: experience and certification

Beyond technology, our greatest asset is our people. Our processes and services are ISO 17100-certified, reflecting our commitment to quality management and continuous improvement. More importantly, our team consists of highly experienced professionals with deep industry knowledge. We also collaborate with an extensive network of qualified language experts, making sure that every translation is reviewed and refined.

Why does quality assurance matter?

If you want to expand your organisation nationally or internationally, accuracy in translation is crucial. Errors can lead to misunderstandings, reputational damage, and even legal consequences. Our QA process guarantees:

• Flawless translations that reflect the original meaning and intent.
• Consistency across all materials, reinforcing brand identity.
• Timely delivery without sacrificing quality.
• Cost-effective solutions through technology-driven efficiency.

SwissGlobal: your trusted partner in quality translation

QA is more than a step in the process ─ it’s a promise. By integrating technology with human expertise, we make sure that every translation meets the highest standards. Whether you need legal, financial, medical or corporate translations, we deliver precise, polished, and professional results every time. Contact us today.